Shipping policy

DS44 Creative Shipping Policy

Last Updated: October 27, 2023

Thank you for shopping at DS44 Creative! We're committed to providing you with the best shopping experience, including a smooth and reliable shipping process. Please take a moment to review our Shipping Policy to better understand how we handle the delivery of your orders.

1. Order Processing

  • Orders are typically processed within 1-4 business days after they are placed. Please note that business days do not include weekends or holidays.

2. Shipping Methods

  • We offer the following shipping methods:
    • Standard Shipping: 5-7 business days.
    • Express Shipping: 2-3 business days.
    • Overnight Shipping: 1 business day (only available for select items and locations).

3. Shipping Rates

  • Shipping rates are calculated based on the weight, size, and destination of your order. You can see the shipping cost during the checkout process before finalizing your purchase.

4. Shipping Locations

  • We currently ship to addresses within the United States. Unfortunately, we do not offer international shipping at this time.

5. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment through our carrier's website.

6. Shipping Delays

  • While we do our best to ensure timely delivery, unforeseen circumstances such as weather conditions or carrier delays may occasionally affect delivery times. We appreciate your understanding in such situations.

7. Free Shipping

  • DS44 Creative may offer free standard shipping on orders that meet specified minimum purchase requirements. These offers, if available, will be clearly communicated on our website.

8. Special Handling Items

  • Some items may require special handling and have longer shipping times. These items will be clearly marked as such on our product pages.

9. Shipping Address

  • Please make sure your shipping address is accurate and complete. DS44 Creative is not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address, please contact our customer support as soon as possible.

10. Order Cancellations and Modifications

  • If you need to modify or cancel an order, please contact our customer support team within 24 hours of placing the order. We will do our best to accommodate your request.

11. Lost or Damaged Items

  • In the rare event that your order is lost or arrives damaged, please contact our customer support team, and we will work to resolve the issue promptly.

12. Returns and Refunds

  • For information about our return and refund policies, please refer to our Return Policy on our website.

13. Contact Us

If you have any questions or need assistance with your order, please don't hesitate to contact us. Our customer support team is here to help.

At DS44 Creative, we value your satisfaction, and we strive to make your shopping experience as enjoyable as possible. Thank you for choosing us for your creative needs!